APM Insights: Beyond the Acronym

Application Performance Management

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Latest Articles from Application Performance Management
It’s that time of the year again where millions of football fanatics (and non-fanatics) will be gathered around their TV watching the biggest match of the season, Denver Broncos vs. Seattle Seahawks. Last year the big game reached over 108 million Americans, the third most watched tele...
APM is entering into a period of intense competition of technology and strategy with a multiplicity of vendors and viewpoints. While the nomenclature used within its space has five distinct dimensions that elucidate its meaning, the very acronym of APM is in question: Application Perfo...
Compuware Corporation has announced the 2013 winners of its annual Best of the Web awards, honoring top performing sites across five major industries. A comprehensive report featuring all category winners and detailed results of each winner's performance can be downloaded here. Compuw...
Compuware Corporation has announced that hybris software, an SAP company, and Compuware APM have extended their partnership to empower collaboration among developers, QA and production teams. This application performance lifecycle approach helps hybris partners provide higher quality r...
October 1, 2013, was the most anticipated date for the Obama administration since his re-election. It was to be the day every American would have access to health care on one centralized website. However, according to at least one report only six people enrolled in Obamacare on the fir...
This year, the Seattle Seahawks dealt Denver one of the worst beatings in recent Super Bowl history; however, the only highlights of the broadcast were the commercials. They ranged from serious and thought-provoking to funny and quirky. Each ad was meant to do one thing: drive eyes to ...
As Netuitive's Chief Data Scientist, I am fortunate to work closely with some of the worlds' largest banks, telcos, and eCommerce companies. Increasingly the executives that I speak with at these companies are no longer focused on just detecting application performance anomalies - they...
Far too often “the database” is blamed for impacting performance and scalability of applications. In many cases, however, it turns out that it’s not the database itself, but the way the database is accessed by the application. Common problem patterns are requesting too much data, ineff...
With retail busy swinging for the fences this past holiday season, merchants and marketers may have forgotten to include IT when they launched big events to hit their targets. As both industry professionals and shoppers know, if your site doesn’t load properly, then “the conversion tha...
Agile software development isn’t really a “new” trend anymore. I mean, the Agile Manifesto turns 13 years old next month and while that might be early adolescence in human years, it’s downright ancient as far as trends in IT are concerned. However, one area that has yet to fully mature...
Two days before the Super Bowl people are not only betting on the winner, but also on the best commercial. Will the millions of dollars spent really pay off for the advertisers? We took a closer look at the Super Bowl Ad landing pages for these Super Bowl Ads. Our synthetic monitoring ...
Compuware has announced a new partnership with Software Architects Ltd, a software development firm and IT consultancy headquartered in Jamaica. The companies will work together to help CARICOM (Caribbean Community and Common Market) businesses use Compuware APM technologies to improv...
Yesterday one of the biggest outages in history, if not the biggest outage, happened to the Internet in China. Primarily and directly affected by that outage were most of the people living in China and browsing the Internet in China. Secondary, all companies doing online business in C...
CPUs drive all software and are often the first target for systems performance analysis. Modern systems typically have many CPUs, which are shared among all running software by the kernel scheduler. When there is more demand for CPU resources than there are resources available, process...
Microsoft has announced that Windows Server 2003 will hit End of Support (EOS) on July 14, 2015. Over the course of 2013, AppZero undertook the first “State of Readiness for Windows Server 2003 End of Support” Survey in an effort to assess how serious this event is to enterprise IT pr...
While some providers tout the evils of running agents on your system and can oft be heard shouting, "no agents here!!!", we prefer to keep an open mind at Logentries. We'd rather not dictate to our community what approach to take when collecting log data nor do we try to prescribe what...
The United States Congress managed to avoid a default with a last-minute agreement. But the reboot's still in progress, and many federal government servers and services remain shut down. The cause of the online blackout is this set of guidelines released by the Office of Management and...
Compuware APM is pleased to announce the latest update to our FREE Compuware/dynaTrace AJAX Edition which now also supports Firefox 3.6 until version 25 and also Internet Explorer 6 through 10 + Experimental IE11 Support. Download it for free from our AJAX Edition Download page. To sh...
Our new survey tells us that up to 50% of online shoppers this year will use their mobile device. Good news is that most retail stores that have an online store now also offer a mobile version, e.g., http://m.gap.com, http://m.jcpenney.com, http://m.bestbuy.com. In the past years we ha...
Over the weekend those in charge of Healthcare.gov have claimed “Mission Accomplished,” that the site is now performing optimally, and will be able to handle 50,000 concurrent users. The healthcare.gov team also stated that if there happens to be a problem they have software in place t...
As e-commerce continues to widen its reach beyond the traditional browser onto connected devices – smartphones, tablets, laptops, etc. – ensuring that you are ready to handle peak season traffic has become a very important consideration for retailers. It is critical to plan appropriate...
I was at the Velocity Conference in London last week. Of course, fish & chips is still a must eat, a double-decker is far more than a bus, and pea shooting is, as always, so… British! But away from these classic London cultural elements, at Velocity I heard more and more about perform...
Cyber Monday commerce sales are expected to reach $2.2 billion this year, according to the Adobe Digital Index 2013 Online Shopping Forecast, making the Monday after Thanksgiving one of the most important days of the year for online retailers. Adobe also estimates that Cyber Monday sal...
Mobile performance will make or break retailers this holiday shopping season – so the importance of application performance management (APM) cannot be underestimated. The convergence of Black Friday, Cyber Monday, Hannukah and Christmas shopping combined with a record level of mobile s...
Kweo runs their user engagement platform on a very interesting stack: They use Netty, Apache Kafka, Storm / Trident, Cassandra and ZeroMQ. They run all of their infrastructure on Amazon EC2. One of their most important requirements is Real time User Interaction which obviously require...
Introducing SAP is a cost that makes everyone very cautious about the return on this investment. Performance problems with SAP delivery can quickly propagate to seriously affect business operations and lead to tedious war room scenarios. End-user complaints will usually point towards t...
We keep monitoring HealthCare.gov and created a web page that shows the latest monitoring results. If you are interested check it out: HealthCare.gov Performance Status. Heat Map of Average Response Time by State Page Load Time Comparison of HealthCare.gov, US Healthcare Facilities a...
I personally don’t like the term “War Room” when describing a firefighting situation that many software companies have to deal with when systems go down or have problems. The way these war rooms typically play out is that key personnel (engineers, operations, business) are summoned int...
Most of my friends in the US are looking forward to the new Healthcare website that allows them to select the health insurance that best suits their needs. As with any new website that has been anticipated by a lot of people, it was not a big surprise that there were glitches when mill...
As you strive to achieve new levels of sophistication when creating performance baselines, it is important to consider how you will navigate the oscillating winds of application behavior as the numbers come in from all directions. The behavioral context of the user will highlight key t...
This article is the corollary to “The Anatomy of APM” which outlines four foundational elements of a successful APM strategy: Top Down Monitoring, Bottom Up Monitoring, Reporting & Analytics, and ITIL / ITSM Processes. Here I provide a deeper context on how the event-to-incident flow...
The argument that system monitoring is just a nice to have, and not really a core requirement for operational readiness, dissipates quickly when a critical application goes down with no warning. Can event management help foster a curiosity for innovative possibilities to make applicat...
Consumers are a funny bunch. We want to be first with the latest hot smartphone. We want flawless experiences when we deal with online services and don’t deal with slow responsiveness well. While our want for new devices is good for the device manufacturers, our lack of patience can be...
In our previous 2013 Online Holiday Shopping blog Klaus highlighted that the top goal of 2013 is to increase Conversion Rates and take into consideration everything we have learned in past years such as Third-Party Performance, as well as the new challenges such as “The Rise of Mobile ...
At times, I can be a bit of a procrastinator. If there is no pressing need to clean out the garage this week, shop for holiday gifts, or do my taxes, I can easily be convinced to let it go until next week or next month. Inevitably, though, something happens that makes me wish I hadn’t ...
In today’s hyper-connected world, Web and mobile application performance is playing a more critical role than ever in driving user adoption and engagement. End-users have high expectations – they expect pages to load faster than ever before and they expect richer and more engaging Web ...
Recently, one of our customers, let’s call him PointInFact, had a very typical problem. After deploying a new version of its software, some user requests degraded horribly. Requests that should have taken half a second took up to a minute. Interestingly, the PointInFact team runs a mul...
Moore-Wilson is a British design and development agency, purveyors of "bespoke technology solutions". In other words, they're in charge of the full web app experience, from design and development to lifecycle maintenance. Their projects are mostly PHP-based, often using Drupal as a CMS...
By embracing End-User-Experience (EUE) measurements as a key vehicle for demonstrating productivity, you build trust with your constituents in a very tangible way. The translation of IT metrics into business meaning (value) is what APM is all about. The goal here is to simplify a comp...